Feedback

Your feedback helps us prioritise new templates, features, and doc updates.

Product support

For bugs, billing, or account issues:

Email: support@tradieforms.com.au

Include your account email, the form name, and what you did before the problem appeared. Screenshots of validation errors or failed downloads help us reply faster.

Do not email passwords, full payment card details, or paperwork containing personal information unless support asks for a specific file.

In-app help

Signed-in users can open Support from the sidebar footer for quick links to these docs and contact options. The user menu also links to Documentation (/docs).

Feature and form requests

To suggest a new compliance template or a private template for your business, use Request a template in the app. See Custom forms.

Documentation corrections

If a guide does not match what you see in the app (labels, limits, or section names), email support with:

• The doc page you were reading
• What the app shows instead
• Your plan (Free, Solo, or Team)
• The page address from your browser

We treat doc fixes as part of getting the product right.

You can also use Was this helpful? at the bottom of a docs page. Choose No and add a short note to report a page-specific gap without leaving the guide.

Troubleshooting

Common fixes before you write in.