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Form guides
Overview and section help for Queensland Form 11 treatment plant service reports

Queensland Government
Queensland Form 11 service report for on-site sewerage and greywater treatment plants under the Plumbing and Drainage Regulation 2019.
Open this formUse this guide when you fill QLD Form 11 Service Report - Treatment Plant in Tradie Forms. The web form follows the Queensland PDF layout for treatment plant service reporting.
Open the form while the plant details and service readings are available.
Have these ready:
Submit the completed report to the local government and give a copy to the facility owner within 10 business days after servicing the facility.
Identify the land where the treatment plant service was carried out.
Use address search on Solo or Team to start the street address, then check lot and plan details from title or rates documents.
Record the treatment plant being serviced.
Take a photo of the nameplate on site if the serial number is hard to read.
Record the current operating status of the treatment plant.
If the plant is not functioning correctly, include enough detail for the owner and local government to understand the fault.
Record how effluent is disposed of and whether the land application area is working.
Record routine service test results where they apply to the system being serviced.
Tick the test row when you completed that check on this visit, then enter the reading or result.
Record annual test results where they apply to the system being serviced.
Only complete the rows that apply to this service visit and system type.
Confirm whether the service followed the manufacturer's operation and maintenance procedures.
Manufacturer operation and maintenance procedures are available from the manufacturer or supplier if you need to confirm steps on site.
Record the owner details for this service report.
Use saved owner details on Solo or Team when you service the same property regularly.
Record when the service was carried out and who performed the work.
Check the licence number matches the technician who signed the declaration.
Sign the declaration to confirm the information in this report is true and accurate.
Preview the PDF and confirm the signature and date appear in the declaration block before you lodge with council or hand to the owner.