# Feedback (/docs/support/feedback) Your feedback helps us prioritise new templates, features, and doc updates. ## Product support [#product-support] For bugs, billing, or account issues: **Email:** [support@tradieforms.com.au](mailto:support@tradieforms.com.au) Include your account email, the form name, and what you did before the problem appeared. Screenshots of validation errors or failed downloads help us reply faster. ## In-app help [#in-app-help] Signed-in users can open [**Support**](https://tradieforms.com.au/app/help) from the sidebar footer for quick links to these docs and contact options. The user menu also links to **Documentation** (`/docs`). ## Feature and form requests [#feature-and-form-requests] To suggest a **new compliance template** or a **private template** for your business, use **Request a template** in the app. See [Custom forms](/docs/features/custom-forms). ## Documentation corrections [#documentation-corrections] If a guide does not match what you see in the app (labels, limits, or section names), email support with: * The doc page you were reading * What the app shows instead * Your plan (Free, Solo, or Team) We treat doc fixes as part of getting the product right. Common fixes before you write in.