# Installation (/docs/form-guides/nsw/electrical/nsw-ccew/installation)



Where the work was done, what you did, and which network operator covers the site. Match what you would put on a paper cert.

## Installation address [#installation-address]

<Cards className="docs-cards docs-cards-cols-2 my-6">
  <Card title="Required fields" icon="info">
    Either **Street Number** or **Lot/RMB**, **Street Name**, **Suburb**, **State**, and **Post Code** are required.
  </Card>

  <Card title="Optional fields" icon="info">
    **Property Name**, **Floor**, **Unit**, and **Nearest Cross Street** are optional.
  </Card>
</Cards>

The network uses this address to find the connection. Double-check suburb and postcode.

<Callout type="idea" className="docs-callout-info my-4">
  **Same as customer address**

  If the installation address matches the customer's address, use the "Same as customer address" checkbox to automatically copy the details.

  For residential installations, the installation and customer addresses are typically identical. Using the copy function saves time and reduces errors.
</Callout>

### Installation address fields [#installation-address-fields]

* **Floor:** Enter the floor number if the address is in a multi-storey building (e.g. "Level 2"). Leave blank if not applicable.
* **Unit/Apartment:** Enter the unit, apartment, or flat number if the property is part of a larger complex (e.g. "Unit 5", "Apt 12B"). Leave blank for standalone houses or properties without a unit number.
* **Lot / RMB:** Enter the lot number (for new developments or rural land without a formal street number) or the RMB (Roadside Mailbox) number if used in rural areas.
* **Street Number:** Enter the street number of the property (e.g. "24"). For properties with multiple numbers, use formats such as "24-26" or "24A".
* **Street Name:** Enter the full name of the street (e.g. "George Street"). Do not abbreviate the street type here (e.g. don't use "St", use "Street").
* **Nearest Cross Street:** Enter the name of the nearest cross street. This helps confirm the location, especially in rural areas or where street numbering is unclear.
* **Suburb:** Enter the suburb or locality of the property (e.g. "Parramatta").
* **State:** Select the Australian state or territory for the address. For NSW forms, this will usually be NSW, but the field allows for others if needed (e.g. ACT, VIC).
* **Post Code:** Enter the 4-digit Australian postcode for the property (e.g. "2150"). Double-check this matches the suburb for accuracy.

## Network connection details [#network-connection-details]

These details help network operators locate and manage the electrical connection:

<Steps>
  <Step>
    ### Connection point identification [#connection-point-identification]

    * **Pit/Pillar/Pole No.:** Reference number for the connection infrastructure
    * **NMI:** National Metering Identifier (10-11 digits from electricity bill)
    * **Meter No.:** Physical meter identification number

    <Callout type="info" className="docs-callout-info my-4">
      The NMI is found on the customer's electricity bill and uniquely identifies the connection point.
    </Callout>
  </Step>

  <Step>
    ### Metering information [#metering-information]

    * **AEMO Metering Provider ID:** Recommended for advanced metering installations
  </Step>
</Steps>

## Installation classification and scope [#installation-classification-and-scope]

### Installation type [#installation-type]

Select the applicable installation type as different AS/NZS 3000 requirements may apply.

* **Residential:** Domestic dwellings, units, townhouses
* **Commercial:** Offices, retail spaces, restaurants
* **Industrial:** Factories, warehouses, manufacturing facilities
* **Rural:** Farm properties, remote installations
* **Mixed Development:** Properties with multiple use types

<Callout type="warn" className="docs-callout-warn my-4">
  Choose the installation type that matches the job file and site. If unsure, check your project documents before issuing.
</Callout>

### Work carried out [#work-carried-out]

Select all applicable work types to accurately describe the electrical work performed:

<Cards className="docs-cards docs-cards-cols-2 my-6">
  <Card title="New installations" icon="info">
    * **New Installation:** Complete new electrical systems
    * **Network Connection:** New supply connections
    * **EV Connection:** Electric vehicle charging installations
  </Card>

  <Card title="Existing systems" icon="wrench">
    * **Alteration / Existing:** Modifications to existing installations
    * **Re-Inspection of NC:** Follow-up inspections for non-compliance
  </Card>
</Cards>

<Card title="Metering work" icon="gauge">
  * **Installed Meter:** Standard meter installations
  * **Install Advanced Meter:** Smart meter installations
</Card>

<Callout type="warn" className="docs-callout-warn my-4">
  **Re-Inspection of NC:** When selected, provide the original Non-Compliance Number for tracking.
</Callout>

### Special conditions [#special-conditions]

Identify any special conditions that require additional safety measures or specific compliance standards:

* **Over 100 Amps:** High-current installations requiring enhanced safety measures
* **High Voltage:** Installations above standard voltage levels
* **Unmetered Supply:** Direct supply arrangements without standard metering
* **Hazardous Area:** Explosive atmospheres, chemical environments, or dangerous goods storage
* **Off Grid Installation:** Remote or standalone power systems
* **Secondary Power Supply:** Backup or alternative power arrangements

<Callout type="info" className="docs-callout-info my-4">
  Special conditions may affect inspection, testing, and supporting document requirements. Check the rules that apply to the job.
</Callout>

## Network service provider [#network-service-provider]

### Provider selection [#provider-selection]

<Steps>
  <Step>
    ### Automatic suggestion [#automatic-suggestion]

    Based on the installation postcode, the form suggests the appropriate distributor:

    * **Ausgrid:** Central Coast, Sydney, Hunter regions
    * **Endeavour Energy:** Greater Western Sydney, Blue Mountains, Southern Highlands
    * **Essential Energy:** Regional and rural NSW
  </Step>

  <Step>
    ### Verify and confirm [#verify-and-confirm]

    Confirm the suggested provider matches the actual electricity distributor for the specific address.

    <Callout type="idea" className="docs-callout-info my-4">
      Check the customer's electricity bill to verify the correct distributor if uncertain.
    </Callout>
  </Step>

  <Step>
    ### Contact details [#contact-details]

    **Provider Email:** Enter the specific email address for CCEW submissions. Each distributor has designated email addresses for certificate lodgement.
  </Step>
</Steps>

<Callout type="warn" className="docs-callout-warn my-4">
  Incorrect distributor selection can delay certificate processing and may require resubmission. Match what you would declare on a paper CCEW.
</Callout>

<Card title="Equipment section" icon="hugeicons:cpu" href="/docs/form-guides/nsw/electrical/nsw-ccew/equipment">
  Load changes and equipment installed.
</Card>