# Service Report (/docs/form-guides/national/building/national-service-report)



The **Service Report** is a customer-facing record of work performed, findings, and recommendations. Fill it on site, sign as the technician, optionally capture the customer signature, and download a clean PDF before you leave.

This is a Tradie Forms designed handover form, not a compliance certificate. There is no official layout to match.

<span id="before-you-start" />

## Before you start [#before-you-start]

* Know the **client and site** for the visit.
* Note the **equipment or system** you worked on.
* Have a clear line on **what you did**, what you found, and any follow-up.

<span id="business" />

## Business [#business]

Your business and technician details.

* **Business Logo** - optional. Shows top right on the downloaded report.
* **Business Name** and **ABN** - required business name.
* **Technician Name** - required.
* **Licence Number** - optional.
* **Phone** - contact for follow-up.

<span id="client" />

## Client [#client]

Who you did the work for and where.

* **Client Name** - required.
* **Contact Phone or Email** - optional.
* **Job Reference** - optional work order or site reference.
* **Site Address** - search the address; suburb, state, and postcode fill automatically.
* **Service Date** - required. Tap **Today** on site.

<span id="service" />

## Service [#service]

What you did and what the client should know next.

* **Service Type** - maintenance, repair, installation, inspection, fault callout, or other.
* **Equipment or System** - optional make and model.
* **Work Performed** - required. What you completed on this visit.
* **Findings** - condition, faults, or test results worth recording.
* **Recommendations** - what the client should do next, and by when.
* **Follow-up Required** - Yes or No. If Yes, add follow-up details.

<span id="parts" />

## Parts [#parts]

Optional parts or materials fitted on this visit.

* **Item**, **Qty**, and **Notes**.
* Leave empty when no parts were used. Long lists continue onto extra pages on the PDF.

<span id="signOff" />

## Sign-Off [#sign-off]

* **Technician Name**, **Date**, and **Technician Signature** - required before download.
* **Customer Name** and **Customer Signature** - optional. Capture on the phone, or send a signature request link from a cloud-saved draft on Solo or Team.

<span id="after-export" />

## After download [#after-download]

Give a copy to the client and keep one for your records. This is not a compliance certificate. Use the relevant compliance templates when the job needs a cert.