# FAQ (/docs/faq)



<Accordions type="single" className="docs-accordions my-4">
  <Accordion title="What is Tradie Forms?" icon="hugeicons:info">
    Tradie Forms helps Australian tradies fill guided forms and download finished PDFs. It is built around compliance forms, daily job paperwork, and customer-facing documents.
  </Accordion>

  <Accordion title="Which forms are available now?" icon="hugeicons:clipboard-list">
    The public library has <PublicTemplateCount /> templates across national telecommunications and electrical, NSW, NT, QLD, SA, TAS, VIC, and WA forms. See [Form guides](/docs/form-guides) for the current list and section help.
  </Accordion>

  <Accordion title="Do I need an account?" icon="hugeicons:user">
    You can fill and preview public templates without signing in. You need an account to download PDFs, save details, use cloud drafts, and access Solo or Team features.
  </Accordion>

  <Accordion title="How does autosave work?" icon="hugeicons:save">
    Guest and Free forms save on this browser only. Local drafts can appear on **Overview** and **Drafts** on the same device for up to 24 hours per form. Solo and Team cloud drafts save to your account while cloud autosave is enabled.
  </Accordion>

  <Accordion title="How many PDFs can I download on Free?" icon="hugeicons:download">
    Free signed-in accounts include **3 PDF downloads per calendar month**. New downloads and regenerations from completed records both count. Preview is unlimited.
  </Accordion>

  <Accordion title="What is the difference between Solo and Team?" icon="hugeicons:users">
    **Solo** is for one person and adds unlimited downloads, cloud drafts, full completed history, saved details prefill, presets, Fill with AI, lookups, Licence check, PDF tools download, and integrations.

    **Team** adds a shared business workspace, 4 included members, shared drafts and library items, Fill with AI for members, team integrations, and PDF audit trail (full history).
  </Accordion>

  <Accordion title="What are saved details?" icon="hugeicons:bookmark">
    Saved details are reusable blocks, such as business details, licence details, or contact details. Free users can save details. Prefilling saved details on new forms requires Solo or Team.
  </Accordion>

  <Accordion title="What are presets?" icon="hugeicons:file-text">
    Presets are full-form snapshots for one template. They are useful when many jobs start from the same baseline. Presets are a Solo and Team feature.
  </Accordion>

  <Accordion title="How do Jobs work on Free?" icon="hugeicons:briefcase">
    Turn on Jobs in Settings, then turn on Auto-create job on complete if you want finished standalone forms grouped automatically. Free can view up to 3 active auto-created jobs. Solo and Team can create jobs themselves and manage forms, steps, and job details without an active-job limit.
  </Accordion>

  <Accordion title="How does Fill with AI work?" icon="hugeicons:message-square">
    On Solo and Team, **Fill with AI** opens a chat panel on supported forms. Describe the job, paste notes, attach a photo, or use voice dictation. The assistant can fill supported fields and apply saved details when you ask, but you must review the form and PDF preview before download.
  </Accordion>

  <Accordion title="Can I use address, ABN, or licence search?" icon="hugeicons:search">
    Solo and Team users can use smart lookups where a template supports them. They can also use **Licence check** under Tools for supported public registers. Free users can still type details manually.
  </Accordion>

  <Accordion title="Can I connect ServiceM8, Fergus, or Xero?" icon="hugeicons:plug">
    Yes. ServiceM8, Fergus, and Xero are available on Solo and Team. Use **Fill** to import one field at a time with the link icon, or turn on **Connect import** to map fields once and import a whole job, contact, or project. ServiceM8 can also attach completed PDFs back to jobs when PDF upload is enabled.
  </Accordion>

  <Accordion title="Does Tradie Forms lodge official forms for me?" icon="hugeicons:certificate">
    No. Tradie Forms prepares and downloads the PDF. You are responsible for checking it and lodging, emailing, or handing it over through the correct process.
  </Accordion>

  <Accordion title="Can I share a completed PDF or request a signature?" icon="hugeicons:link">
    Yes, on Solo or Team. Create a time-limited share link for a completed PDF, or send a link for someone to sign an empty signature field on a cloud-saved draft. You can add a password and revoke the link whenever needed. See [Share links](/docs/features/share-links).
  </Accordion>

  <Accordion title="Can I request a template?" icon="hugeicons:file-plus">
    Yes. Use **Request a template** from Templates, New form, or Support. You can suggest a shared public template or ask for a private template for your business.
  </Accordion>

  <Accordion title="Who do I contact for support?" icon="hugeicons:mail">
    Email [support@tradieforms.com.au](mailto:support@tradieforms.com.au) or use [Feedback](/docs/support/feedback).
  </Accordion>
</Accordions>

<Card title="Quick start" icon="hugeicons:rocket" href="/docs/quickstart">
  Start your first form and download a PDF.
</Card>

<Card title="Connections" icon="hugeicons:plug" href="/docs/features/integrations">
  Connect ServiceM8, Fergus, or Xero on Solo and Team.
</Card>